/// Refunds & cancellation

Cancelling

You can cancel a paid plan at any time from Settings → Billing in the dashboard. Cancelling stops the next renewal. Your plan stays active until the end of the period you have paid for, then the workspace moves to the Free plan. Links you have already created keep working.

Refunds

Payments are not refundable, including for the unused part of a month or year, because you keep full access until the period ends.

If you were charged by mistake, for example twice for the same period or after you cancelled, email us and we will refund the wrong charge in full. Refunds go back to the original payment method, usually within 5–7 working days. Every refund comes with a GST credit note.

For anything else, email us and we will look at it case by case.

Delivery

Toifel is an online service. Nothing is shipped. Your new plan starts as soon as Razorpay confirms the payment, usually within a minute, and your GST invoice is emailed to your workspace's billing email.